The term "civil servant" refers to an employee of a government department or agency. These individuals work in various capacities, such as administrators, policy makers, and support staff, to serve the public interest by implementing and administering laws, policies, and programs that benefit society. They are considered neutral servants of the state, meaning they do not have any political affiliations or loyalties, but rather work towards fulfilling their duties in a fair and impartial manner for the betterment of all citizens.